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TRUST & DATA HANDLING

Clear evidence. Clear boundaries.

Understand what is connected, who can access it, and what an answer can—and cannot—establish.

Supported sourceValidated factsEvidence & definitionsYour workspace
Read-only source accessA defined boundary

The analytics pilot reads supported source data. It does not reschedule appointments, contact patients or write financial changes back to your systems. Amie has a separate scope agreed before activation.

Access and permissionsScoped to your organization

Authenticated requests are checked against tenant membership, roles and capabilities. Internal operational access is separate from customer administration.

Evidence and limitationsVisible with the answer

Reporting periods, source coverage and definitions determine which questions can be answered. Missing values must not be replaced with invented figures.

Model processingConfirmed for your setup

Provider availability, processing terms and the permitted data path are confirmed during onboarding. We do not promise universal zero exposure or compliance certification.

Patient-facing voice and messagingReviewed before activation

Before an Amie pilot handles patient information, we agree the permitted tasks, provider data path, recording policy, access and retention with the practice. Applicable privacy requirements and processing agreements must be addressed before activation.

Retention and offboardingAgreed before activation

Your written processing terms specify data handling, retention and the offboarding process. Ask for the current details before connecting data.

Last reviewed September 2026. This page describes product boundaries; it is not a certification or an independent security audit.

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